Who We Are

STARMALL is an online storefront for commercial activity conducted by KAIREN TRADING INC, Colorado Corporation, Company No. 20181086329, United States.

Information We May Collect

• Name, email address, telephone number and delivery address.
• Order information, selected products, sizes and transaction history.
• Payment status, payment references and limited transaction metadata.
• Account information where a customer creates a STARMALL account.
• Customer-service communications and return or refund requests.
• Technical information such as IP address, device, browser and website activity.
• Cookie, analytics and advertising information where applicable.

How We Use Information

Information may be used to process and fulfil orders, arrange delivery, provide tracking information, process refunds or returns, respond to customer enquiries, prevent fraud and payment abuse, improve the website, maintain security, perform analytics and comply with legal, accounting and regulatory obligations.

Payments

Payment transactions may be processed by third-party payment providers, gateways, banks or card-processing services. These providers may process information necessary to authorise and complete a transaction. STARMALL may receive payment status, transaction references and other payment-related metadata required for order administration and support.

Who We May Share Information With

Information may be shared where reasonably necessary with payment providers, logistics and delivery providers, hosting and technology providers, customer-support providers, analytics or security providers, professional advisers and competent authorities where disclosure is required by law. Information is not disclosed merely for unrelated purposes.

Cookies & Similar Technologies

STARMALL may use cookies and similar technologies for shopping-cart functionality, login sessions, language or preference settings, security, analytics and website performance. Browser settings may allow you to restrict cookies, although some website functions may then be unavailable.

International Processing

Because STARMALL operates an international e-commerce service, information may be processed or stored in more than one country by service providers involved in technology, payments, fulfilment, customer service or logistics. Appropriate safeguards are used where required by applicable law.

Retention

Personal information is retained only for as long as reasonably required for order administration, customer service, accounting, fraud prevention, legal compliance, dispute handling and legitimate business recordkeeping.

Your Rights

Depending on applicable law, you may have rights to request access, correction or deletion of certain personal information, or to object to particular processing activities. Requests may be submitted to STARMALL Customer Support. Certain records may need to be retained where required for legal, accounting, security or dispute-resolution purposes.

Security

Reasonable technical and organisational safeguards are used to protect customer information. No internet transmission or electronic storage system can be guaranteed to be completely secure, and customers should also protect their account credentials and devices.

Policy Updates

This Privacy Policy may be updated where our services, technology, service providers or legal obligations change. The current version will always be published on this page.